SXC Harassment, Coercion & Boundary Violations Policy
Effective date: 1st January, 2026.
1. Purpose
SXC is a professional, provider-first platform.
This policy exists to prevent harassment, coercion, intimidation, and boundary violations, and to ensure that communication on SXC remains respectful, safe, and purposeful.
Persistent pressure or abuse has no place on the platform.
2. Core Principles
SXC operates on the following principles:
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Respect for boundaries — refusals are final
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No entitlement — access, communication, or payment does not create obligation
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Professional conduct — messaging is not a license for abuse
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Zero tolerance for intimidation
3. Prohibited Behaviour
The following behaviours are prohibited on SXC:
3.1 Repeated Pressure After Refusal
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Continuing to request services after refusal
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Attempting to renegotiate boundaries already set
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Repeated messaging intended to wear down or override consent
3.2 Harassment & Sexualised Abuse
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Insulting, degrading, or sexually aggressive language
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Repeated unwanted sexualised messages
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Intimidating or hostile communication
3.3 Coercion & Manipulation
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Guilt-tripping or emotional pressure
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“You owe me” or “I paid so you must” behaviour
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Leveraging past interactions, gifts, or bookings to force compliance
3.4 Threats, Blackmail & Doxxing
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Threats of harm, exposure, or retaliation
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Attempts to publish or threaten to publish personal information
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Blackmail using images, messages, or personal details
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Threats involving reviews, ratings, or reports
4. Messaging & Platform Abuse
SXC messaging must not be used to:
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Intimidate, harass, or control
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Circumvent platform rules
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Pressure providers into unsafe or unwanted activity
Misuse of messaging may result in immediate restrictions.
5. Reviews & Retaliation
The following are not permitted:
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Retaliatory reviews following refusal or cancellation
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Reviews used as leverage or punishment
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Threatening negative feedback to obtain compliance
SXC may remove or suppress reviews that violate this policy.
6. Provider Protection
Providers have the right to:
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End conversations at any time
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Block or report abusive users
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Decline or cancel bookings due to harassment or coercion
Providers will not be penalised for enforcing boundaries or reporting violations.
7. Reporting & Response
Users may report:
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Harassment or intimidation
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Coercive behaviour
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Boundary violations
Reports are:
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Treated seriously
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Reviewed promptly
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Handled confidentially
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Protected from retaliation
8. Enforcement
Violations of this policy may result in:
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Trust score reduction
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Messaging restrictions or bans
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Review removal
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Account warnings
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Temporary or permanent suspension
Severe threats or criminal conduct may be referred to authorities where required by law.
9. Platform Commitment
SXC is committed to:
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Maintaining a safe communication environment
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Supporting providers who report abuse
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Acting decisively against toxic behaviour
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Preventing the normalisation of coercion or entitlement
Professional conduct is a condition of access.
10. Acknowledgement
By using SXC, all users agree to:
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Respect refusals and boundaries
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Communicate without harassment or coercion
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Use messaging responsibly
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Comply with this Harassment, Coercion & Boundary Violations Policy